Return Policy

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Returns

Unfortunately we can’t offer you a refund, but we will gladly replace an item damaged in transit.  We ask that you contact us as soon as possible after receipt of the damaged item(s).

Contact: robb@jessiekrause.com

We ask your assistance if we need to file a claim with our shipper.

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at robb@jessiekrause.com and send your item to:

11 East Bridge Street
New Hope, Pennsylvania 18938.

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