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Unfortunately we can’t offer you a refund, but we will gladly replace an item damaged in transit. We ask that you contact us as soon as possible after receipt of the damaged item(s).
We ask your assistance if we need to file a claim with our shipper.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
11 East Bridge Street
New Hope, Pennsylvania 18938.